freescout/freescout-dist/.github/ISSUE_TEMPLATE/general_help_request.md

23 lines
1.2 KiB
Markdown
Raw Normal View History

2023-12-22 19:40:32 +00:00
---
name: General Help Request
about: Create a general help request
---
<!--
* If you have some error the first thing you should do is to check "Manage » Logs » App Logs"! If there are any errors there - make sure to provide them in the issue.
* Have you read FAQ? https://github.com/freescout-helpdesk/freescout/wiki/FAQ
* If you have "Whoops something went wrong" error see: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#11-troubleshooting
* Feature requests for modules should be posted here: https://freescout.net/request-feature/
* Docker questions should go here: https://github.com/tiredofit/docker-freescout/issues
* Create separate issues for different topics - no need to mix all your problems into one issue.
* Questions on issues with payments for modules should be sent by email: https://freescout.net/contact-us/
* Don't forget that you are not the project manager. Try to be humble, polite, friendly and positive. Otherwise your account may be banned and it can't be undone.
* Mentioning how much you've spent on modules is the way to be banned.
Still here? Well clean this out and go ahead :)
-->
PHP version:
FreeScout version:
Database: MySQL / PostgreSQL
Are you using CloudFlare: Yes / No