2022-02-27 08:33:42 +00:00
---
name: I need help
about: Get support from our community
title: ''
2024-11-01 09:27:55 +00:00
labels: question
2022-02-27 08:33:42 +00:00
assignees: ''
---
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2024-11-04 07:26:27 +00:00
NOTE: our FAQ page is available at https://github.com/spantaleev/matrix-docker-ansible-deploy/blob/master/docs/faq.md. It contains a list of questions and answers about configuration, installation, troubleshooting, etc. Before creating a new issue, you are encouraged to have a look at it.
Also you can usually get more timely support and from more people by joining our Matrix room (also bridged to IRC). See the support section of our README.
2022-02-27 08:33:42 +00:00
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**Playbook Configuration**:
My `vars.yml` file looks like this:
```yaml
Paste your vars.yml file here.
Make sure to remove any secret values before posting your vars.yml file publicly.
```
**Matrix Server:**
- OS: [e.g. Ubuntu 21.04]
- Architecture [e.g. amd64, arm32, arm64]
**Ansible:**
If your problem appears to be with Ansible, tell us:
- where you run Ansible -- e.g. on the Matrix server itself; on another computer (which OS? distro? standard installation or containerized Ansible?)
- what version of Ansible you're running (see `ansible --version` )
**Problem description**:
Describe what you're doing, what you expect to happen and what happens instead here.
Tell us what you've tried and what you're aiming to achieve.
**Client (please complete the following information):**
- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Browser [e.g. stock browser, safari]
- Version [e.g. 22]
<!--
The above is only applicable if you're hitting a problem with a specific device, but not with others.
We don't need this information in most cases. Delete this section if not applicable.
-->
**Additional context**
Add any other context about the problem here.